1. PURPOSE OF THESE CONDITIONS

Our website "acquadipanarea.com" and the products and/or services we offer are the exclusive property of Vision S.r.l. These terms establish the ways and conditions through which you can use our website and purchase the services and/or products we offer. This website offers users a wide range of high quality cosmetic products, and users, by accessing or using the website for our service, or by purchasing any product, acknowledge that they have read, understood and accepted and are bound by these terms.

1. 2.REQUIREMENTS.

In order to access the services or purchase products, on our website "acquadipanarea.com", the user must be at least eighteen (18) years of age and possess the legal capacity to enter into contracts or have attained, according to the laws and jurisdiction of their state, similar capacity, enabling them to enter into binding agreements with these Terms or involving parents or guardians. The contract will be fully valid and not voidable if the minor has concealed his or her minority ex. Art. 1426 Civil Code. You may not access the website and/or use and/or purchase the services promoted by it if doing so is prohibited in your country or under any law or regulation applicable to you.

1. 3.COMMUNICATIONS

Subject to specific mandatory provisions of law, for the purposes of this contract, you agree that all contracts, notices, disclosures, and other communications that we provide to you electronically satisfy the requirement that they be in writing when required by law.

1. 4.YOUR ACCOUNT

You may need an account associated with the "aquadipanarea.com" website to purchase the products we offer as well as possession of a valid payment method. If you use the services we offer, or purchase our products, you are required to keep your account and password confidential and to control access to your computer and devices, and you agree, to the extent permitted by law, to be held responsible for all activities that occur under your account and password. You agree to take all necessary precautions to ensure that your password remains secure and confidential, and you agree to notify us, immediately, if you have reason to believe that any third party has knowledge of your password, or if your password is, or is allegedly about to be, used in an unauthorized manner. You are responsible for ensuring that the information you provide to us is correct and complete, and for notifying us immediately of any changes in the information you have provided to us. You will be able to access your information from the "my account" section of the site. We reserve the right to prevent you from accessing the services we offer or to terminate your account if your behavior constitutes a justifiable reason for doing so. This will be done, in particular, in case of violation of applicable laws and contractual provisions.

1. 5.OUR RESPONSIBILITY 

We strive to do our best to ensure that our website does not experience any interruptions or suspensions of the services we offer while emphasizing, however, that it will be impossible for us, given the nature of the Internet, to guarantee their success. In addition, your access to services may occasionally be suspended or restricted to allow for repair or maintenance work or the introduction of new products or services. We will attempt to limit the frequency and duration of these suspensions and limitations to the best of our ability. We will not be liable for delay or failure to comply with these conditions if they result from force majeure or a cause beyond our control. We will be liable only, and exclusively, for damages caused by us through negligence, willful misconduct or gross negligence.

1. 6.APPLICABLE LAW AND JURISDICTION

These terms and conditions are governed by and shall be construed in accordance with Italian law and specifically pursuant to the Consumer Code set forth in Legislative Decree No. 206 of September 6, 2005, as amended. If you are a consumer and are ordinarily resident in the European Union, you may benefit from the additional protections provided by the mandatory rules of your country of residence. You agree, and we agree in turn, to submit to the non-exclusive jurisdiction of the Court of Messina, Italy. 

You will also be able to take advantage of the "Online Dispute Resolution" system implemented by the European Commission, which you can access through this link: https://ec.europa.eu/consumers/odr/. 

1. 7.DISCLAIMER.

Failure on our part to take any action, including judicial action, against users who have violated these conditions does not constitute a waiver of our right to take action to protect our rights.

1. 8.HOW TO CONTACT US AND WHO WE ARE

For any issues that you may have with the use of our site or with the purchases of the services and/or products we offer, you may contact us toll-free at 800333423 or on whatsapp at 3515407473 or at the email address [email protected]. It is reiterated that this site is owned and operated by Vision s.r.l. 

Vision s.r.l. with registered office in Messina, via Bartolomeo da Neocastro is. F/H 13, pec: [email protected] with VAT number 03655130833

Please read these conditions carefully before using our services or purchasing our products. By using the services or purchasing our products, you fully agree to these conditions.

1. TERMS AND CONDITIONS OF SALE

These general conditions of sale govern the sale of services and/or products offered by us through our website "acquadipanarea.com" to which users have accessed with fixed (PC) or mobile devices (SMARTPHONE, TABLET, etc...). We reserve the right to enter, at a later date, specific "service orders" for specific services offered by us, which, in case of conflict with these general conditions of sale, will prevail.

Before proceeding to use or purchase a service and/or good offered by us, we strongly encourage you to read and understand these terms and conditions. By making any purchase you fully accept these terms and conditions.

1. OUR CONTRACT

Proposals of services and/or goods found on our website should be considered as proposals to 'purchase or offers to the public. If you wish to purchase a product and/or service offered by us all you have to do is select the products and/or services and add them to the "shopping cart". Once you have selected all the products and/or services that you intend to purchase you will be able, through the "buy" button, to proceed with the order; then, you will see a page summarizing the products and/or services that you have chosen and selected, their price and delivery options with their costs. You will have to choose the type of transportation, payment method and preferred delivery option. On that page there will be a " Place Order "or "Continue to PayPal"" button that you will have to click to place your order.

Said order will be considered, for all purposes, your contractual proposal of purchase addressed to Vision S.r.l. regarding the products and/or services requested and selected. Upon receipt of your order we will send you, automatically, a message of ("Order Received"). The ("Order Received") does not constitute acceptance of your proposed purchase. The contract will be concluded only when you have received a separate communication containing the date of shipment of the product and the expected date of delivery ("Order Completed"). In the event that your order is composed of multiple shipments you may receive multiple ("Completed Orders") separate ("Completed Orders"). You will only be charged when the products and/or services are, respectively, shipped or purchased. You may cancel your order before you have received the ("Completed Order") email. This is without prejudice to your right to cancel. By completing your purchase you also agree to receive electronic billing only. Said invoices and additional documents will be available to you in the "My Profile" or "My Account" section. Said invoices will be communicated to you, previously, with the notice of ("Order Completed"). Before proceeding with your purchase and completing your order, we encourage you to ensure that the information you provide to us, including shipping information, is correct and complete. The shipping address can always be changed before the "Order Complete" communication in the appropriate "My Profile" section.

1. 2.RIGHT OF WITHDRAWAL 

You have the right to withdraw from the order placed, without giving any reason, within 14 days from the day you received the product ordered or the service purchased. In case of multiple purchases with the same order said period will start from the day of arrival of the last product. The exercise of the right of withdrawal may be communicated to us at the e-mail address [email protected] or by using the "contact us" option or, again, by submitting the form in Annex I, part B, of the Consumer Code. For the exercise of the right of withdrawal to be effective, the relevant notice must be sent to us before the expiration of the 14-day period. 

Once the right of withdrawal has been exercised, Vision S.r.l. will refund all purchase costs incurred by users related to the products and/or services purchased and for which they have decided to exercise withdrawal, always in compliance with the 14 days. Said reimbursement and withdrawal will be made within 14 days of receipt of the notice of withdrawal and will not entail any cost to the user who has decided to exercise it other than those related to shipping for redelivery. The refund will be made using the same payment method you requested to place your purchase order. We may suspend the refund until we have received the product or until you have provided proof of return to Vision S.r.l, whichever comes first. Products must be returned within 14 days from the day you gave notice of withdrawal. You will have to bear the direct costs of returning the products. You may be held liable for any diminution in the value of the goods resulting from the handling of the goods (other than that necessary to establish the nature, characteristics and operation). 

1. 3.EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply in the cases of:

1. 1.Supply of sealed goods that are not suitable for return for hygienic or health protection-related reasons and that have been opened after delivery or in case of supply of products that are, after delivery, inseparably mixed with other goods;
2. 2.Supply of custom-made or clearly customized goods;
3. 3.Supply of goods that are likely to deteriorate or expire quickly;

1. 4.PRICES AND PRODUCT AVAILABILITY

Information regarding the prices or availability of the products we offer is listed and available on the "acquadipanarea.com" website, as well as on the reference page of each product. Shipping and delivery times, which will be communicated to you, will be purely indicative and are, therefore, not guaranteed. If the products and/or services you have purchased are not available you will receive an e-mail notice of product unavailability to the address corresponding to your profile. If, due to misunderstandings or other mishaps or clerical errors, the price listed on the site is less than the correct sale price of a product and/or service, we may contact you to verify whether you still wish to purchase the product at the correct price or we may not accept your order. If the correct price of a product is less than the price listed on the site, we will charge you only the lower correct price and still ship the product to you.

1. 5.WARRANTY ON PRODUCTS AND SERVICES OFFERED

The warranty regime on products sold by Vision S.r.l. differs depending on whether the buyer is a "consumer" or a "professional" within the meaning of Directive 1999/44/EC. If you buy as a "consumer," you will be entitled to the legal warranty of conformity to which the seller is legally bound on every good sold ("Legal Warranty"). Said warranty guarantees the good against defects of conformity with the contract of sale. In cases where the Legal Warranty is applicable, you will have the right to restoration of the conformity of the good without cost by repair or replacement, or, if this is not possible, to a reduction of the purchase price or termination of the contract. Vision S.r.l. is, therefore, liable for defects of conformity when they have become apparent within two years from the date of delivery of the goods. You will still have the burden of reporting the conformity defect within the term of two (2) months from its discovery. In the event that you find a lack of conformity on the goods purchased, during the period of validity of the Legal Warranty, please contact us through the "contact us" function. To the extent permitted by law, Vision S.r.l. disclaims any responsibility for the case in which the delivered goods do not comply with the legislation of the country of delivery other than Italy.

1. 6.APPLICABLE LAW AND JURISDICTION

The General Conditions of Sale are governed by and shall be construed in accordance with the laws of Italy and specifically pursuant to the Consumer Code set forth in Legislative Decree No. 206 of September 6, 2005, as amended. If you are a consumer and are ordinarily resident in the European Union, you may benefit from the additional protections provided by the mandatory rules of your country of residence. You agree, and we agree in turn, to submit to the non-exclusive jurisdiction of the Court of Messina, Italy.

1. 7.CHANGES TO THESE CONDITIONS

We reserve the right to change the site, policies and these terms and conditions at any time to offer new products or services, or to comply with legal or regulatory requirements. You will be subject to the policies and terms of these terms and conditions in effect from time to time at the time you order products from us.

1. 8.DISCLAIMER.

Failure on our part to take any action, including judicial action, against users who have violated these conditions does not constitute a waiver of our right to take action to protect our rights.

1. 9.MINORS

Vision S.r.l does not sell products to minors of age or to individuals who do not possess the legal capacity to enter into contracts or have attained, according to the laws and jurisdiction of their state, similar capacity, enabling them to enter into binding agreements with these terms.If you are a minor, you must involve your parents.

1. 10. HOW TO CONTACT US

For any issues that you may have with the use of our site or with the purchases of the services and/or products we offer, you can contact us toll-free at 800333423 or on whatsapp at 3515407473 or at the email address [email protected]. It is repeated that this site is owned by, and operated by, Vision s.r.l.

Vision s.r.l. with registered office in Messina, via Bartolomeo da Neocastro is. F/H 13, pec: [email protected] with VAT number 03655130833